Support
Support for Cheks.
Help with reminders, purchases, restore purchase, bug reports and focused feature requests.
Contact
For account, purchase and product support, contact michael@cheks.com.au.
Common support topics
- Purchase issues: check the Google Play account used for the purchase.
- Restore purchase: use the restore purchase option inside the app.
- Reminder issues: confirm device notification permissions are enabled.
- Bug reports: include your device model, operating system version, app version and what happened.
- Feature requests: keep them focused on expiry tracking, reminders and admin convenience.
Response expectations
Cheks is a small-product support channel. We will endeavour to respond to support requests within 48 hours.
